We make every effort to respond to your emails the same day. We take our clients very seriously and appreciate referrals. Most art pieces can be shipped within 48 hours. Custom pieces require more time, especially the framing aspect. Please allow 3 weeks. We want to create a one -of -a-kind piece that will be savored and enjoyed for years to come, to be passed down, so we make every effort to assure that. Because of this, art cannot be hurried. It needs to breathe. Patience is a virtue and will be rewarded.